Field Investigation

TCF Field Investigation Services

TCF field draws upon a team of expert investigators all of whom have a background in either the insurance, legal, police or military sectors and are accredited to a nationally recognised standard. We comply fully with the requirements of the Data Protection Act, Civil Proceeding Act

Field services include;

RTA Liability and Fraud Investigation
  • Conduct face-to-face interviews to obtain CPR compliant statements
  • Obtain completed mandates from the driver(s)
  • Conduct a site visit at the locus, producing computerised sketch plans and photographic representations of the accident scene
  • Carry out various fraud screening checks via to establish any previous claims history
  • Provide a comprehensive, conclusive report, with recommendations
Tracing and Cold Calling
  • Undertake to trace missing parties, both in the UK and internationally. These include bad debtors, evasive Third Parties, Company Directors, Sole Traders, and Limited Companies
  • Conduct extensive database searches
  • Carry out speculative calls at the subject addresses
  • Provide a comprehensive, conclusive report, with recommendations
Surveillance
  • Undertake surveillance and investigations for insurance companies, leading solicitors firms and financial institutions
  • Investigate high quantum and complex insurance claims that require comprehensive investigation, incorporating background checks, financial enquiries, and surveillance
  • Guarantee that the filmed results are achieved legally. All our camera operators are innovative and experienced.
  • Produce detailed surveillance logs during the course of an assignment. We have an attention to detail and thoroughly assess a location prior to filming.
  • Offer a one man, Fast Track insurance claim surveillance service to gain primary evidence and assess the merits for a larger operation
  • Commit to legally establishing if a Claimant is exaggerating their injuries
  • Provide only factual evidence that allows our clients to enter into negotiated settlements with confidence
  • Provide a comprehensive, conclusive report, with recommendations

Our Standards

  • Rigorous training programme.
  • TCF operate a 100% audit system whereby members of the senior management team audit every report before it is sent to our instructing client.
  • All screen grabs are time and date stamped with no member of the credit hire team including senior management having the ability to alter their work stations time and date settings.
  • Instructing clients are free to audit TCF as often as they require and also by whatever means suits them best whether that be by a site visit, a remote audit or collating the information to be audited by a third party of their choice.

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