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Why use TCF?

  • TCF provides a guaranteed return on investment.
  • TCF recognises every client is unique and develops bespoke services to meet individual business requirements.
  • TCF’s methodology enhances the insurer brand through delivery of extreme levels of customer service to policyholders.
  • TCF’s approach reduces confrontation with dishonest claimants.
    • Claims fraud is predominantly committed by people who do not perceive themselves to be criminals;
    • Such people will not feel comfortable expanding upon the lies they are telling.
  • Engagement with TCF Motor deters positive selection by fraudsters.
  • TCF’s methodology and processes fully support FSA compliance, providing insurers with
    • the ability to demonstrate that they actively manage fraud, whilst
    • adhering to the principles of treating customers fairly.